Effective: August 28, 2024
Hello and welcome to Phi! We're thrilled to have you with us. Here are some friendly highlights of our Privacy Policy:
To ensure you fully understand our practices, please continue reading the detailed sections below.
We are deeply committed to respecting your privacy and ensuring the security of any information we collect from or about you.
This Privacy Policy outlines our practices regarding Personal Information we collect through our website, applications, and services (collectively, the "Services"), operated by Phi Health Sciences, Inc., a Delaware company (referred to as "Phi," "we," "us," or "our").
We collect personal information relating to you ("Personal Information") in the following ways:
When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions ("Technical Information"):
We may use Personal Information for the following purposes:
We may aggregate or de-identify Personal Information so that it may no longer be used to identify you and use such information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and we will not attempt to reidentify the information, unless required by law.
In certain circumstances we may provide your Personal Information to third parties without further notice to you, unless required by the law.
To assist us in meeting business operations needs and to perform certain services and functions, we may provide Personal Information to vendors and service providers, including providers of hosting services, customer service vendors, cloud services, email communication software, web analytics services, and other information technology providers, among others. Pursuant to our instructions, these parties will access, process, or store Personal Information only in the course of performing their duties to us.
If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively, a "Transaction"), your Personal Information and other information may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
We may share your Personal Information, including information about your interaction with our Services, with government authorities, industry peers, or other third parties (i) if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, (ii) to protect and defend our rights or property, (iii) if we determine, in our sole discretion, that there is a violation of our terms, policies, or the law; (iv) to detect or prevent fraud or other illegal activity; (v) to protect the safety, security, and integrity of our products, employees, or users, or the public, or (vi) to protect against legal liability.
We may disclose Personal Information to our affiliates, meaning an entity that controls, is controlled by, or is under common control with Phi. Our affiliates may use the Personal Information we share in a manner consistent with this Privacy Policy.
Certain features allow you to display or share information with other users or third parties. For example, you may share Phi conversations with other users via shared links or send information to third-party applications via custom actions. Be sure you trust any user or third party with whom you share information.
Depending on location, individuals may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:
You can exercise these rights through your Phi account or by contacting us. For verification, we may require you to confirm your identity before processing your request.
A note about accuracy: Services like Phi generate responses by reading a user's request and, in response, predicting the words most likely to appear next. In some cases, the words most likely to appear next may not be the most factually accurate. For this reason, you should not rely on the factual accuracy of output from our models. If you notice that Phi output contains factually inaccurate information about you and you would like us to correct the inaccuracy, you may submit a correction request by contacting us. Given the technical complexity of how our models work, we may not be able to correct the inaccuracy in every instance.
We may disclose your Personal Information to various parties under specific conditions, such as:
To the extent provided for by local law and subject to applicable exceptions, individuals may have the following privacy rights in relation to their Personal Information:
We do not sell Personal Information or share it for cross-contextual behavioral advertising, and we do not process sensitive Personal Information for inferring characteristics about consumers.
To the extent applicable under local law, you can exercise privacy rights described in this section by contacting us.
In order to protect your Personal Information from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request to know, correct, or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information and proof of residency for verification. If we cannot verify your identity, we will not be able to honor your request.
You may also submit a rights request through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity and submit proof of your residency with us.
Depending on where you live, you may have the right to appeal a decision we make relating to requests to exercise your rights under applicable local law.
Our Services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you believe we have collected such information, please contact us so we can delete it. If you are 13 or older, but under 18, you must have permission from your parent or guardian to use our Services.
Our Services may contain links to other websites not operated or controlled by us. The information shared with these Third-party Sites is governed by their respective privacy policies. We encourage you to review these policies before interacting with these sites. By providing these links we do not imply that we endorse or have reviewed these sites.
We implement commercially reasonable, technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or email. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.
We'll retain your Personal Information for only as long as we need in order to provide our Service to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Information will depend on a number of factors, such as the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements.
By using our Service, you understand and acknowledge that your Personal Information will be processed and stored in our facilities and servers in the United States and may be disclosed to our service providers and affiliates in other jurisdictions.
Our legal bases for processing your Personal Information include:
Where required, we will use appropriate safeguards for transferring Personal Information outside of certain countries. We will only transfer Personal Information pursuant to a legally valid transfer mechanism.
You can contact our data protection officer in matters related to Personal Information processing.
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a clear effective date. We encourage you to review this Policy periodically.
Thank you for taking the time to review our Privacy Policy. 😊
Phi