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Updated over a week ago

If you're unable to log in to the Phi app:

  1. Check your credentials: Ensure you're entering the correct email and password. You can reset your password if needed.
  2. Ensure you have a stable internet connection: A weak connection may prevent you from logging in.
  3. Update the app: Outdated versions can sometimes cause login problems. Make sure you’re using the latest version of the app.
  4. Reinstall the app: Deleting and reinstalling the app may fix login issues by resolving any potential bugs.

If these steps don’t work, contact us for further assistance, and provide any error messages you’re seeing.


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