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Updated over a week ago

If the app is crashing, try the following steps:

  1. Update the app: Ensure you’re using the latest version of the Phi app. Check the App Store or Google Play for updates.
  2. Restart your device: Sometimes a simple restart can fix temporary issues.
  3. Clear the app’s cache/data: Go to your device’s settings, find the Phi app, and clear its cache or data (Android only). This can resolve minor glitches.
  4. Reinstall the app: If the problem persists, try uninstalling and reinstalling the app.

If you continue experiencing issues, please contact us with details about your device, the app version, and the problem you're encountering.


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