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Updated over a week ago

If the app isn't syncing with your account:

  1. Check your internet connection: Syncing requires a stable internet connection, so make sure you’re connected to Wi-Fi or cellular data.
  2. Log out and log back in: Sometimes re-authenticating can fix syncing problems.
  3. Update the app: Ensure you are using the latest version of the app, as updates often contain bug fixes.
  4. Reinstall the app: If syncing issues persist, uninstall and reinstall the app to reset the connection.

For ongoing syncing problems, contact us with your account information and details of the issue.


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