What should I do if I haven’t received a response to my complaint?

If you haven’t received a response within the expected timeframe, please follow these steps:

1. Check your spam/junk folder: Sometimes emails may end up in your spam or junk folder.
2. Resend your email: If you still haven’t heard back, contact us again and include “URGENT” in the subject line.

We strive to ensure that all complaints are addressed and resolved in a timely manner.